# General Help/Support **URL:** https://discuss.prometheus.io/c/general/15.md [Latest](https://discuss.prometheus.io/latest.md) · [Categories](https://discuss.prometheus.io/categories.md) --- ## [About the General Help/Support category](https://discuss.prometheus.io/t/about-the-general-help-support-category/139)
**Author:** [@SuperQ](https://discuss.prometheus.io/u/SuperQ)\ **Replies:** 1\ **Last updated:** [November 17, 2024, 7:06am UTC](https://discuss.prometheus.io/t/about-the-general-help-support-category/139 "2024-11-17T07:06:11Z")
--- ## [Guidance Required on Alert Status Display in Alertmanager](https://discuss.prometheus.io/t/guidance-required-on-alert-status-display-in-alertmanager/3547)
**Author:** [@kaushalshriyan](https://discuss.prometheus.io/u/kaushalshriyan)\ **Replies:** 0\ **Last updated:** [June 15, 2026, 4:59pm UTC](https://discuss.prometheus.io/t/guidance-required-on-alert-status-display-in-alertmanager/3547 "2026-06-15T16:59:37Z")
Hi, I have configured the latest versions of Prometheus and Alertmanager in Ubuntu LTS OS 24.04 . Is there a way to configure the green button to display ACTIVE when the service is up, instead of INACTIVE, and the red b… --- ## [New Topic Created by victest201](https://discuss.prometheus.io/t/new-topic-created-by-victest201/3536)
**Author:** [@victest201](https://discuss.prometheus.io/u/victest201)\ **Replies:** 0\ **Last updated:** [May 15, 2026, 5:54am UTC](https://discuss.prometheus.io/t/new-topic-created-by-victest201/3536 "2026-05-15T05:54:19Z")
This is a test post from the automation agent to verify functionality. I have successfully registered and updated my profile. --- ## [Alertmanager sending notifications sporadically](https://discuss.prometheus.io/t/alertmanager-sending-notifications-sporadically/3516)
**Author:** [@vpe34536](https://discuss.prometheus.io/u/vpe34536)\ **Replies:** 1\ **Last updated:** [April 2, 2026, 5:57am UTC](https://discuss.prometheus.io/t/alertmanager-sending-notifications-sporadically/3516 "2026-04-02T05:57:39Z")
Hello, folks. I have a problem with Alertmanager not sending notifications. Sometimes, it sends the first one after having received an alert from Prometheus but for other notifications like resolved and repeated notifica… --- ## [Prometheus capturing OpenTelemetry data](https://discuss.prometheus.io/t/prometheus-capturing-opentelemetry-data/3495)
**Author:** [@AntoinJanssen](https://discuss.prometheus.io/u/AntoinJanssen)\ **Replies:** 1\ **Last updated:** [March 26, 2026, 1:42pm UTC](https://discuss.prometheus.io/t/prometheus-capturing-opentelemetry-data/3495 "2026-03-26T13:42:02Z")
I have a question about Prometheus capturing OpenTelemetry data. My use case is very similar to this basic example from OpenTelemetry for Prometheus/Grafana ( opentelemetry-dotnet/docs/metrics/getting-started-console a… --- ## [Lost data after computer restart](https://discuss.prometheus.io/t/lost-data-after-computer-restart/3502)
**Author:** [@garry0garry](https://discuss.prometheus.io/u/garry0garry)\ **Replies:** 2\ **Last updated:** [March 1, 2026, 9:05pm UTC](https://discuss.prometheus.io/t/lost-data-after-computer-restart/3502 "2026-03-01T21:05:48Z")
How can I determine the cause of data loss within the last two hours after a computer reboot? Before the reboot, the data was present and displayed correctly. feb 06 22:19:17 - Stopped prometheus.service Reboot feb 06… --- ## [Losing recent data when restarting Prometheus service](https://discuss.prometheus.io/t/losing-recent-data-when-restarting-prometheus-service/3508)
**Author:** [@garry0garry](https://discuss.prometheus.io/u/garry0garry)\ **Replies:** 1\ **Last updated:** [March 1, 2026, 8:04pm UTC](https://discuss.prometheus.io/t/losing-recent-data-when-restarting-prometheus-service/3508 "2026-03-01T20:04:33Z")
Please help me determine the cause of data loss when restarting the service. OS Ubuntu 24.04.4 LTS, Prometheus 3.10.0. Data collection is carried out locally (from the OS and Home Assistant), without using external sour… --- ## [Docker swarm node exporter host name](https://discuss.prometheus.io/t/docker-swarm-node-exporter-host-name/3459)
**Author:** [@romgo](https://discuss.prometheus.io/u/romgo)\ **Replies:** 1\ **Last updated:** [February 9, 2026, 1:28pm UTC](https://discuss.prometheus.io/t/docker-swarm-node-exporter-host-name/3459 "2026-02-09T13:28:16Z")
hello, I deployed node exporter on all my docker Hosts on a docker swarm cluster. My central prometheus is able through the swarm inventory to pull data from all node exporter containers. The issue I have on prometheus… --- ## [Append PROXY protocol header to requests](https://discuss.prometheus.io/t/append-proxy-protocol-header-to-requests/3500)
**Author:** [@TPacini0](https://discuss.prometheus.io/u/TPacini0)\ **Replies:** 0\ **Last updated:** [February 3, 2026, 12:01pm UTC](https://discuss.prometheus.io/t/append-proxy-protocol-header-to-requests/3500 "2026-02-03T12:01:59Z")
Hi, I was wondering if there is a way to append a PROXY protocol header to Prometheus requests. I need to retrieve metrics from a Caddy behind an HAProxy. I configured Prometheus to request the metrics directly to the … --- ## [RBAC GET for nodes/proxy allows running commands on all pods](https://discuss.prometheus.io/t/rbac-get-for-nodes-proxy-allows-running-commands-on-all-pods/3494)
**Author:** [@warsang](https://discuss.prometheus.io/u/warsang)\ **Replies:** 0\ **Last updated:** [January 26, 2026, 7:13pm UTC](https://discuss.prometheus.io/t/rbac-get-for-nodes-proxy-allows-running-commands-on-all-pods/3494 "2026-01-26T19:13:12Z")
Hi! I recently read this blogpost: It seems like a malicious user with direct access to a prometheus server who can get access to the automounted ServiceAccount token would be able to send the following to the Kubelet… --- ## [Alertmanager started sending emails about InfoInhibitor alerts](https://discuss.prometheus.io/t/alertmanager-started-sending-emails-about-infoinhibitor-alerts/3486)
**Author:** [@YotamKorah](https://discuss.prometheus.io/u/YotamKorah)\ **Replies:** 0\ **Last updated:** [December 26, 2025, 6:50pm UTC](https://discuss.prometheus.io/t/alertmanager-started-sending-emails-about-infoinhibitor-alerts/3486 "2025-12-26T18:50:38Z")
A few weeks ago my alert manager started sending emails for InfoInhibitor alerts. From my understanding of the configuration it should not do that and it did not do it before. I do not remember exactly when it started … --- ## [Alertmanager: Webhook URL is not url](https://discuss.prometheus.io/t/alertmanager-webhook-url-is-not-url/3484)
**Author:** [@catHD](https://discuss.prometheus.io/u/catHD)\ **Replies:** 0\ **Last updated:** [December 1, 2025, 4:48pm UTC](https://discuss.prometheus.io/t/alertmanager-webhook-url-is-not-url/3484 "2025-12-01T16:48:12Z")
Hi everyone, I’m having a problem with the webhook in Alert Manager. I’m generating the URL field from a template, and the query param may contain spaces. I expect URL encode to occur, like any HTTP client, but it’s not … --- ## [Alertmanager: Showing repeat\_interval in templates?](https://discuss.prometheus.io/t/alertmanager-showing-repeat-interval-in-templates/3482)
**Author:** [@ChristianTacke](https://discuss.prometheus.io/u/ChristianTacke)\ **Replies:** 0\ **Last updated:** [November 23, 2025, 4:18pm UTC](https://discuss.prometheus.io/t/alertmanager-showing-repeat-interval-in-templates/3482 "2025-11-23T16:18:33Z")
In my notifications I would like to include a short notice, that it will get send again in “time duration”. So that receivers know, when to expect the next one. I have not found an easy way to accomplish this. Is this … --- ## [Does the altermanager syntax support nested routes?](https://discuss.prometheus.io/t/does-the-altermanager-syntax-support-nested-routes/3479)
**Author:** [@cscowx](https://discuss.prometheus.io/u/cscowx)\ **Replies:** 0\ **Last updated:** [November 5, 2025, 2:23pm UTC](https://discuss.prometheus.io/t/does-the-altermanager-syntax-support-nested-routes/3479 "2025-11-05T14:23:44Z")
cat \<\ **Author:** [@cscowx](https://discuss.prometheus.io/u/cscowx)\ **Replies:** 1\ **Last updated:** [November 5, 2025, 3:07am UTC](https://discuss.prometheus.io/t/the-issue-regarding-the-frequency-of-sending-alerts-from-prometheus-to-alertmanager-and-then-to-emails/3477 "2025-11-05T03:07:59Z") Hello, everyone The issue regarding the frequency of sending alerts from Prometheus to Alertmanager and then to emails The topological environment is as follows: Two Prometheus instances (each running in a separate Po… --- ## [Prometheus writes hundreds of GB in one month with few targets on macOS — is this normal?](https://discuss.prometheus.io/t/prometheus-writes-hundreds-of-gb-in-one-month-with-few-targets-on-macos-is-this-normal/3476)
**Author:** [@gatsybe](https://discuss.prometheus.io/u/gatsybe)\ **Replies:** 0\ **Last updated:** [November 4, 2025, 11:34am UTC](https://discuss.prometheus.io/t/prometheus-writes-hundreds-of-gb-in-one-month-with-few-targets-on-macos-is-this-normal/3476 "2025-11-04T11:34:29Z")
I’m running Prometheus locally on my Mac, and I’ve noticed something strange. In the Activity Monitor, the “bytes written” value for the Prometheus process is extremely high — nearly 300 GB written within about one month… --- ## [Error encoding and sending metric family](https://discuss.prometheus.io/t/error-encoding-and-sending-metric-family/1746)
**Author:** [@andrgras](https://discuss.prometheus.io/u/andrgras)\ **Replies:** 1\ **Last updated:** [October 9, 2025, 3:12pm UTC](https://discuss.prometheus.io/t/error-encoding-and-sending-metric-family/1746 "2025-10-09T15:12:02Z")
Hi can someone help with this error? pushgateway\[32654\]: ts=2023-07-07T09:33:39.589Z caller=main.go:60 level=error msg="error encoding and sending metric family: write tcp 10.81.111.116:9091-\>10.81.111.116:43018: write:… --- ## [How to have different alert thresholds for different targets?](https://discuss.prometheus.io/t/how-to-have-different-alert-thresholds-for-different-targets/1423)
**Author:** [@lonelyadmin](https://discuss.prometheus.io/u/lonelyadmin)\ **Replies:** 2\ **Last updated:** [September 25, 2025, 6:07am UTC](https://discuss.prometheus.io/t/how-to-have-different-alert-thresholds-for-different-targets/1423 "2025-09-25T06:07:09Z")
I have a few hosts that need different thresholds for alerts than others. In the following alert rule: - alert: HostUnusualDiskWriteRate … --- ## [Prometheus config in Portainer](https://discuss.prometheus.io/t/prometheus-config-in-portainer/3462)
**Author:** [@Trainman](https://discuss.prometheus.io/u/Trainman)\ **Replies:** 0\ **Last updated:** [August 31, 2025, 1:55pm UTC](https://discuss.prometheus.io/t/prometheus-config-in-portainer/3462 "2025-08-31T13:55:00Z")
i try to build a monitoring system for my home server running on a radxa Rock 5C with actual debian bookworm in CLI mode. i found several guides to build a grafana-prometheus stack in Portainer but stocked by different … --- ## [Alternatives to Alertmanager. Grafana's alerting?](https://discuss.prometheus.io/t/alternatives-to-alertmanager-grafanas-alerting/3452)
**Author:** [@rdiez](https://discuss.prometheus.io/u/rdiez)\ **Replies:** 0\ **Last updated:** [August 25, 2025, 12:35pm UTC](https://discuss.prometheus.io/t/alternatives-to-alertmanager-grafanas-alerting/3452 "2025-08-25T12:35:31Z")
Hi all: I am becoming increasingly frustrated with Prometheus in general and its Alertmanager in particular. Even though I have modest monitoring and alerting needs, Prometheus’ Alertmanager lacks flexibility for commo… --- ## [Whats the simplest alert receiver for a home lab?](https://discuss.prometheus.io/t/whats-the-simplest-alert-receiver-for-a-home-lab/3445)
**Author:** [@logdweller](https://discuss.prometheus.io/u/logdweller)\ **Replies:** 0\ **Last updated:** [August 9, 2025, 11:23pm UTC](https://discuss.prometheus.io/t/whats-the-simplest-alert-receiver-for-a-home-lab/3445 "2025-08-09T23:23:24Z")
Have a home lab and want the simplest alert receiver that does not depend on outside servers. By simple, I mean in effort and attack surface or number of moving parts to break. --- ## [Alert only if something fails at least twice](https://discuss.prometheus.io/t/alert-only-if-something-fails-at-least-twice/3441)
**Author:** [@rdiez](https://discuss.prometheus.io/u/rdiez)\ **Replies:** 0\ **Last updated:** [August 5, 2025, 9:17am UTC](https://discuss.prometheus.io/t/alert-only-if-something-fails-at-least-twice/3441 "2025-08-05T09:17:28Z")
Hi all: I am using the Blackbox Exporter to check whether a web site is still up like this: - alert: Blackbox15mProbeFailed expr: avg\_over\_time( probe\_success{job="blackbox-http-15m"}\[30m\] ) \< 0.45 for: 0s labels… --- ## [Variables in config files](https://discuss.prometheus.io/t/variables-in-config-files/3440)
**Author:** [@rdiez](https://discuss.prometheus.io/u/rdiez)\ **Replies:** 0\ **Last updated:** [August 5, 2025, 8:50am UTC](https://discuss.prometheus.io/t/variables-in-config-files/3440 "2025-08-05T08:50:15Z")
Hi all: I have some values repeated all over the configuration (in prometheus.yml) like this: - job\_name: 'blackbox-http' scrape\_interval: 2m - job\_name: 'blackbox-http-15m' scrape\_interval: 2m - job\_name: 'black… --- ## [Can't see Prometheus matrix for Jenkins agent](https://discuss.prometheus.io/t/cant-see-prometheus-matrix-for-jenkins-agent/3425)
**Author:** [@yzaltz](https://discuss.prometheus.io/u/yzaltz)\ **Replies:** 0\ **Last updated:** [June 30, 2025, 10:08am UTC](https://discuss.prometheus.io/t/cant-see-prometheus-matrix-for-jenkins-agent/3425 "2025-06-30T10:08:15Z")
Using Prometheus 2.54 (accessing by Grafana 11.4). I followed this (Jenkins agent monitoring with Prometheus | by Rudolf Horváth | Tresorit Engineering | Medium)) instructions and set-up a jenkins job - that create a p… --- ## [Prometheus/ArgoCD : metadata.annotations: Too long: may not be more than 262144 bytes](https://discuss.prometheus.io/t/prometheus-argocd-metadata-annotations-too-long-may-not-be-more-than-262144-bytes/3421)
**Author:** [@phil12345678910](https://discuss.prometheus.io/u/phil12345678910)\ **Replies:** 1\ **Last updated:** [June 24, 2025, 4:15pm UTC](https://discuss.prometheus.io/t/prometheus-argocd-metadata-annotations-too-long-may-not-be-more-than-262144-bytes/3421 "2025-06-24T16:15:09Z")
Hi, I installed Grafana and I want to do the same with Prometheus I use this manifest (sorry for the \[DOT\]'s but I could not create this thread otherwise) apiVersion: argoproj.io/v1alpha1 kind: Application metadata… --- ## [Confusion about all projects and versioning](https://discuss.prometheus.io/t/confusion-about-all-projects-and-versioning/3405)
**Author:** [@Dunge](https://discuss.prometheus.io/u/Dunge)\ **Replies:** 0\ **Last updated:** [June 5, 2025, 4:40pm UTC](https://discuss.prometheus.io/t/confusion-about-all-projects-and-versioning/3405 "2025-06-05T16:40:07Z")
I’m using the kube-prometheus-stack helm chart to deploy the Prometheus/Grafana/Loki along with default alerting rules, dashboards, etc. since a few years, and it works great. Now I’m trying to see if the chart is compa… --- ## [Unable to Install kube-prometheus-stack on Kubernetes Cluster](https://discuss.prometheus.io/t/unable-to-install-kube-prometheus-stack-on-kubernetes-cluster/3390)
**Author:** [@dazeez](https://discuss.prometheus.io/u/dazeez)\ **Replies:** 1\ **Last updated:** [May 16, 2025, 7:49pm UTC](https://discuss.prometheus.io/t/unable-to-install-kube-prometheus-stack-on-kubernetes-cluster/3390 "2025-05-16T19:49:53Z")
I am trying to install the kube-prometheus-stack on my Kubernetes cluster but unfortunately i get Error: INSTALLATION FAILED: YAML parse error on kube-prometheus-stack/templates/exporters/kube-etcd/servicemonitor.yaml: … --- ## [Getting metrics from a service that doesn't need an http server](https://discuss.prometheus.io/t/getting-metrics-from-a-service-that-doesnt-need-an-http-server/3291)
**Author:** [@denishaskin](https://discuss.prometheus.io/u/denishaskin)\ **Replies:** 1\ **Last updated:** [April 28, 2025, 1:48pm UTC](https://discuss.prometheus.io/t/getting-metrics-from-a-service-that-doesnt-need-an-http-server/3291 "2025-04-28T13:48:22Z")
It looks like this has been asked before in various forms, but not for a while. We are building a set of nodejs services that will be processing jobs from queues. These services have no need for an http server (fwiw, … --- ## [Prometheus Integration with Splunk On-Call](https://discuss.prometheus.io/t/prometheus-integration-with-splunk-on-call/3379)
**Author:** [@purnendu](https://discuss.prometheus.io/u/purnendu)\ **Replies:** 0\ **Last updated:** [April 22, 2025, 3:55pm UTC](https://discuss.prometheus.io/t/prometheus-integration-with-splunk-on-call/3379 "2025-04-22T15:55:36Z")
Hello, I am trying to integrate Prometheus with Splunk On-Call. While following the Doc: https://kb.victorops.com/knowledge-base/victorops-prometheus-integration/ I receive the error message: C:\\Downloads\\prometheus-3… --- ## [Trying to understand where Prometheus store data](https://discuss.prometheus.io/t/trying-to-understand-where-prometheus-store-data/3339)
**Author:** [@simtcrom](https://discuss.prometheus.io/u/simtcrom)\ **Replies:** 4\ **Last updated:** [April 11, 2025, 3:40am UTC](https://discuss.prometheus.io/t/trying-to-understand-where-prometheus-store-data/3339 "2025-04-11T03:40:45Z")
Hello, I have Prometheus configured and running on a raspberry pi 5 as below, global: scrape\_interval: 1s evaluation\_interval: 1s scrape\_configs: - job\_name: "node" static\_configs: - targets: \["server:9… [Next page](https://discuss.prometheus.io/c/general/15.md?page=1)